Ditch GoDaddy
If you follow the buzz on the internet you probably know that GoDaddy has
raised the ire of plenty of the internet's faithful. Their latest and most
damaging transgression is supporting "SOPA" a poorly written law
opposing internet piracy. While opposing internet piracy is hardly a radical
stance, GoDaddy was in position to know that the specific law drawn up would
cause huge headaches and potential legal problems for many reputable internet
sites. Godaddy eventually withdrew it support for this law when customers
started leaving in protest.
This, however, isn't GoDaddy's only public relations blunder. The president
of company trumpeting his 'big game' hunting, and a series of tasteless and
trashy commercials have left many web professionals looking for an alternative.
While they are the most well know domain name registrar they are also likely
the most disliked as well.
Yet my complaint about Godaddy is due to their customer service and business
practices. I strongly recommend looking for another registrar like Network
Solutions or NameCheap, because GoDaddy misleads its customers and bleeds money
from them through their dubious practices. The most recent example I
encountered is of a client who purchased a domain and email service believing
they had also signed up for a hosting account. Technically they could 'host'
their domain at GoDaddy, but it was a severely limited plan that only allowed
for a canned page to be 'hosted' at Godaddy, which left them without the actual
service they needed.
My initial problem with GoDaddy is that I placed an order using their
'speedy checkout' option. This wasn't a short cut through the order process
like it sounds, it was a sneaky way to get customers to sign up for
auto-renewal for particular products. Obviously I hold responsibility in this
mistake, I should have read over the fine print. However, Godaddy has made a
lot of money by misleading people into purchasing the wrong product.
They also hold your credit card number, and you can only check out if you
agree to let them hold this information on file. For most online businesses,
this is a voluntary choice, not a prerequisite to ordering. GoDaddy is the last
company I trust to hold my credit card information, and I highly recommend not
allowing them to store your information. At one time, GoDaddy was the only real
cost effective choice for domain registration. That is no longer the case, and
taking your businesses elsewhere to a company that will treat you fairly is a
prudent and wise decision.
Let's not forget that they are a sexist bunch of rascals. Isn't it time women left enmass and sent a message that we are mad as hell and not going to take it anymore?
I think so - I am going to move 25 names out of there - RIGHT NOW